Malicious compliance is the behavior of a person who intentionally inflicts harm by strictly following the orders of management or following legal compulsions, knowing that compliance with the orders will cause a loss of some form resulting in damage to the manager’s business or reputation, or a loss to an employee or subordinate. In effect, it is a form of sabotage used to harm leadership or used by leadership to harm subordinates.
Work-to-rule is the expression of malicious compliance as an industrial action, in which rules are deliberately followed to the letter in an attempt to reduce employee productivity.
The Daily Omnivore 
Leave a comment