Moral Mazes is a 1988 book from sociologist Robert Jackall that documents an investigation into the world of corporate managers in the United States. In the introduction, Jackall writes that he ‘went into these organizations to study how bureaucracy – the prevailing organizational form of our society – shapes moral consciousness.’ He called the book, ‘an interpretive sociological account of how managers think the world works.’
Jackall describes the ‘fundamental rules of corporate life’: ‘(1) You never go around your boss. (2) You tell your boss what he wants to hear, even when your boss claims that he wants dissenting views. (3) If your boss wants something dropped, you drop it. (4) You are sensitive to your boss’s wishes so that you anticipate what he wants; you don’t force him, in other words, to act as a boss. (5) Your job is not to report something that your boss does not want reported, but rather to cover it up. You do your job and you keep your mouth shut.’
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