Bat Phone

bat phone

A bat phone, in business jargon, is a private telephone number that is handled at a higher priority than a public line. The name derives from Commissioner Gordon’s secure line to the ‘Batphone’ in the Batman television show of 1966–68. Bat phones are common in many industries. The phone numbers are typically given to key customers so that they may reach important individuals in case of emergencies or critical situations. Bat phones can also provide direct access to politicians or notable people.

Another example of their use is for Internet service providers offering a selection of Internet services that range from dial-up access to secure web server hosting. Customers using the secure web hosting facility would be given access to a 24-hour bat phone for prompt resolution of technical issues, while dialup customers seeking technical support would be required to wait on hold and/or call only during business hours.

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