Archive for February 2nd, 2015

February 2, 2015

Effective Communication

communication barriers

Effective communication occurs when information sharing results in a desired effect, such as eliciting change, generating action, creating understanding, or communicating a certain idea or point of view. This effect also ensures that messages are not distorted during the communication process. When the desired effect is not achieved, factors such as barriers to communication are explored, with the intention being to discover how the communication has been ineffective.

Barriers to effective communication can retard or distort the message and intention of the message being conveyed which may result in failure of the communication process or an effect that is undesirable. They include filtering, selective perception, information overload, emotions, language, silence, communication apprehension, gender differences and political correctness. Another common barrier is a lack of ‘knowledge-appropriate’ communication, which occurs when a person uses ambiguous or complex legal words, medical jargon, or descriptions of a situation or environment that is not understood by the recipient.

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