Rapport [ra-pawr] is a close and harmonious relationship in which the people or groups concerned are ‘in sync’ with each other, understand each other’s feelings or ideas, and communicate smoothly. Methods for increasing interpersonal rapport in domains like education, medicine, or sales include coordination (or ‘mirroring’), showing your attentiveness to the other, building commonality, and managing the other’s self-perception (also called ‘face’ management).
The word stems from the old French verb ‘rapporter’ which means literally to carry something back; and, in the sense of how people relate to each other means that what one person sends out the other sends back. For example, they may realize that they share similar values, beliefs, knowledge, or behaviors around politics, music or sports. This may also mean that the participants engage in reciprocal behaviors such as posture mirroring or in increased coordination in their verbal and nonverbal interactions.
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The Daily Omnivore 